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Virginia Administrative Code


Agency 5 - STATE CORPORATION COMMISSION

Chapter 10IN GENERAL
Chapter 11[Reserved]
Chapter 200PUBLIC UTILITY ACCOUNTING
Chapter 201RULES GOVERNING UTILITY RATE APPLICATIONS AND ANNUAL INFORMATIONAL FILINGS
Chapter 202REGULATIONS GOVERNING THE FUNCTIONAL SEPARATION OF INCUMBENT ELECTRIC UTILITIES UNDER THE VIRGINIA ELECTRIC UTILITY RESTRUCTURING ACT
Chapter 203REGULATIONS GOVERNING THE SEPARATION OF REGULATED AND UNREGULATED BUSINESSES OF UTILITY CONSUMER SERVICES COOPERATIVES AND UTILITY AGGREGATION ...
Chapter 300ENERGY REGULATION; IN GENERAL
Chapter 301RULES GOVERNING THE USE OF BIDDING PROGRAMS TO PURCHASE ELECTRICITY FROM OTHER POWER SUPPLIERS
Chapter 302FILING REQUIREMENTS IN SUPPORT OF APPLICATIONS FOR AUTHORITY TO CONSTRUCT AND OPERATE AN ELECTRIC GENERATING FACILITY
Chapter 303RULES GOVERNING UTILITY PROMOTIONAL ALLOWANCES
Chapter 304RULES GOVERNING COST/BENEFIT MEASURES REQUIRED FOR DEMAND-SIDE MANAGEMENT PROGRAMS
Chapter 305RULES FOR ELECTRICITY AND NATURAL GAS SUBMETERING AND FOR ENERGY ALLOCATION EQUIPMENT
Chapter 306STANDARDS FOR INTEGRATED RESOURCE PLANNING AND INVESTMENTS IN CONSERVATION AND DEMAND MANAGEMENT FOR NATURAL GAS
Chapter 307RULES GOVERNING THE SAFETY OF MASTER-METERED NATURAL GAS SYSTEMS
Chapter 308RULES GOVERNING THE SAFETY OF INTRASTATE HAZARDOUS LIQUID PIPELINE SYSTEMS
Chapter 309RULES FOR ENFORCEMENT OF THE UNDERGROUND UTILITY DAMAGE PREVENTION ACT
Chapter 310RULES FOR FILING AN APPLICATION TO PROVIDE ELECTRIC AND GAS SERVICE UNDER A SPECIAL RATE, CONTRACT OR INCENTIVE
Chapter 311INTERIM RULES GOVERNING ELECTRIC AND NATURAL GAS RETAIL ACCESS PILOT PROGRAMS
Chapter 312RULES GOVERNING RETAIL ACCESS TO COMPETITIVE ENERGY SERVICES
Chapter 313RULES GOVERNING EXEMPTIONS TO MINIMUM STAY REQUIREMENTS AND WIRES CHARGES
Chapter 314REGULATIONS GOVERNING INTERCONNECTION OF SMALL ELECTRICAL GENERATORS
Chapter 315REGULATIONS GOVERNING NET ENERGY METERING
Chapter 316REGULATIONS GOVERNING EXEMPTIONS FOR LARGE GENERAL SERVICES CUSTOMERS UNDER 56-585.1 A 5 c OF THE CODE OF VIRGINIA
Chapter 317RATES FOR STANDBY SERVICE FURNISHED TO CERTAIN RENEWABLE COGENERATION FACILITIES PURSUANT TO 56-235.1:1 OF THE CODE OF VIRGINIA
Chapter 320REGULATIONS GOVERNING TRANSFER OF TRANSMISSION ASSETS TO REGIONAL TRANSMISSION ENTITIES
Chapter 325RULES FOR ENFORCEMENT OF 56-257 OF THE CODE OF VIRGINIA
Chapter 330LIMITATIONS ON DISCONNECTION OF ELECTRIC AND WATER SERVICE
Chapter 400TELECOMMUNICATIONS
Chapter 401RULES GOVERNING THE PROVISION OF NETWORK INTERFACE DEVICES
Chapter 403RULES GOVERNING SMALL INVESTOR-OWNED TELEPHONE UTILITIES
Chapter 405RULES FOR ALTERNATIVE DISPUTE RESOLUTION PROCESS
Chapter 407RULES FOR PAYPHONE SERVICE AND INSTRUMENTS
Chapter 409RULES GOVERNING THE SHARING OR RESALE OF LOCAL EXCHANGE SERVICE (SHARED TENANT SERVICE)
Chapter 411RULES GOVERNING THE CERTIFICATION OF INTEREXCHANGE CARRIERS
Chapter 413RULES GOVERNING DISCONNECTION OF LOCAL EXCHANGE TELEPHONE SERVICE
Chapter 414BAD CHECK CHARGES AND LATE PAYMENT CHARGES
Chapter 415RULES GOVERNING TELECOMMUNICATIONS RELAY SERVICE [REPEALED]
Chapter 417RULES GOVERNING THE CERTIFICATION AND REGULATION OF COMPETITIVE LOCAL EXCHANGE CARRIERS
Chapter 419PROCEDURAL RULES FOR IMPLEMENTING 251 AND 252 OF THE TELECOMMUNICATIONS ACT OF 1996, 47 USC 251 AND 252
Chapter 421RULES GOVERNING EXEMPTION FROM PROVIDING PHYSICAL COLLOCATION PURSUANT TO 251(c)(6) OF THE TELECOMMUNICATIONS ACT OF 1996
Chapter 423RULES GOVERNING THE DISCONTINUANCE OF LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES PROVIDED BY COMPETITIVE LOCAL EXCHANGE CARRIERS
Chapter 425RULES GOVERNING ENHANCED 911 (E-911) SERVICE
Chapter 427RULES FOR LOCAL EXCHANGE TELECOMMUNICATIONS COMPANY SERVICE QUALITY STANDARDS [REPEALED]
Chapter 428RULES GOVERNING LOCAL EXCHANGE TELECOMMUNICATIONS CARRIER RETAIL SERVICE QUALITY
Chapter 429RULES GOVERNING COMPENSATION, NUMBERING, INTERCONNECTION, AND OTHER LOCAL INTER-CARRIER MATTERS



Chapter 10IN GENERAL (create report)
Section 10Rules on meter testing, bad check charges and late payment charges
Section 20Utility customer deposit requirements



Chapter 11[Reserved] (create report)



Chapter 200PUBLIC UTILITY ACCOUNTING (create report)
Section 10Adoption of revised uniform system of accounts for gas utilities
Section 20[Repealed]
Section 21Streamlined rate proceedings and general rate proceedings for electric cooperatives...
Section 30[Repealed]
Section 40The Small Water or Sewer Public Utility Act
Section 50Rules governing ratemaking treatment of employee post-retirement benefits other than pensions
FORMSFORMS (20VAC5-200)



Chapter 201RULES GOVERNING UTILITY RATE APPLICATIONS AND ANNUAL INFORMATIONAL FILINGS (create report)
Section 10General filing instructions
Section 20General and expedited rate increase applications
Section 30Annual informational filings
Section 40Optional performance-based regulation applications
Section 50Biennial review applications
Section 60Rate adjustment clause filings
Section 70Temporary increases of rates
Section 80Fuel factor filings
Section 85Conservation and ratemaking efficiency plans
Section 90Instructions for schedules and exhibits for Chapter 201
Section 95Schedules 1 through 14 and exhibits for Chapter 201
Section 100Schedules 15 through 22 and exhibits for Chapter 201
Section 110Schedules 23 through 28, 40 and 44 and exhibits for Chapter 201



Chapter 202REGULATIONS GOVERNING THE FUNCTIONAL SEPARATION OF INCUMBENT ELECTRIC UTILITIES UNDER THE VIRGINIA ELECTRIC UTILITY RESTRUCTURING ACT (create report)
Section 10Applicability and scope
Section 20Definitions
Section 30Relations between affiliated functionally separated entities; SCC oversight
Section 40[Repealed]
Section 50Waiver or exemption requests; confidential information; other filings



Chapter 203REGULATIONS GOVERNING THE SEPARATION OF REGULATED AND UNREGULATED BUSINESSES OF UTILITY CONSUMER SERVICES COOPERATIVES AND UTILITY AGGREGATION ... (create report)
Section 10Applicability and scope
Section 20Definitions
Section 30Relations between cooperatives and affiliates thereof not engaged in regulated utility services
Section 40Codes of conduct governing cooperatives and affiliates thereof not engaged in regulated utility services
Section 50Requests for waiver



Chapter 300ENERGY REGULATION; IN GENERAL (create report)
Section 10Investigation of promotional allowances and practices of public utilities
Section 20Virginia electric energy emergency conservation plan
Section 30Final order; implementing federal rules concerning cogeneration and small power production facilities
Section 40Regulations to govern the preservation of records of electric, gas and water utilities
Section 50Natural gas industrial rates and transportation policies
Section 60Order adopting policy statement for recovery of costs associated with take-or-pay liability
Section 70Regulations and procedures pertaining to gas pipeline safety in Virginia
Section 80Order relating to confidential treatment of Fuel Monitoring Report FM-12
Section 90Rules governing certification, operation, and maintenance of notification center or centers
Section 100Standards for fuel cost projections of electric utilities
Section 110Natural gas priorities and rules



Chapter 301RULES GOVERNING THE USE OF BIDDING PROGRAMS TO PURCHASE ELECTRICITY FROM OTHER POWER SUPPLIERS (create report)
Section 10Purpose and scope
Section 20Sources of capacity
Section 30Development of resource plan
Section 40Request for proposal
Section 50Evaluation of bids
Section 60Company cost benchmark
Section 70Price and non-price factors
Section 80Contract negotiations
Section 90Purchases outside of the bidding process
Section 100Commission role in complaint resolution
Section 110Utility reporting requirements



Chapter 302FILING REQUIREMENTS IN SUPPORT OF APPLICATIONS FOR AUTHORITY TO CONSTRUCT AND OPERATE AN ELECTRIC GENERATING FACILITY (create report)
Section 10Applicability and scope
Section 20General information, electric generating facility information and documents to be included in applications for (i) electric generating facilities ...
Section 25General information, electric generating facility information and documents to be included in applications for (i) electric generating facilities ...
Section 30[Repealed]
Section 35Information required from electric utilities subject to 56-585.1 of the Code of Virginia
Section 40Waivers



Chapter 303RULES GOVERNING UTILITY PROMOTIONAL ALLOWANCES (create report)
Section 10Purpose
Section 20Promotional allowances prohibited for ratemaking
Section 30Permitted activities
Section 40Promotional allowance program standards
Section 50Waivers
Section 60Commission authority



Chapter 304RULES GOVERNING COST/BENEFIT MEASURES REQUIRED FOR DEMAND-SIDE MANAGEMENT PROGRAMS (create report)
Section 10Purpose
Section 20Cost/benefit measures
Section 30Minimum guidelines for data input and modeling assumptions
Section 40Pilot or experimental programs



Chapter 305RULES FOR ELECTRICITY AND NATURAL GAS SUBMETERING AND FOR ENERGY ALLOCATION EQUIPMENT (create report)
Section 10Definitions
Section 20General requirements
Section 30Application for electricity or natural gas
Section 40Submetering
Section 50Energy allocation
Section 60Testing capability and metering equipment
Section 70Periodic tests and checks
Section 80Request tests
Section 90Billing for apartment houses, office buildings, and shopping centers
Section 95Billing for campgrounds
Section 100Billing records
Section 110Initial and final bills
Section 120Commission authority
DIBRDOCUMENTS INCORPORATED BY REFERENCE (20VAC5-305)



Chapter 306STANDARDS FOR INTEGRATED RESOURCE PLANNING AND INVESTMENTS IN CONSERVATION AND DEMAND MANAGEMENT FOR NATURAL GAS (create report)
Section 10Procedural history
Section 20Summary of the participants' positions at the hearing
Section 30Discussion
Section 40Conclusion



Chapter 307RULES GOVERNING THE SAFETY OF MASTER-METERED NATURAL GAS SYSTEMS (create report)
Section 10Master-metered natural gas systems



Chapter 308RULES GOVERNING THE SAFETY OF INTRASTATE HAZARDOUS LIQUID PIPELINE SYSTEMS (create report)
Section 10Safety of intrastate hazardous liquid pipeline systems



Chapter 309RULES FOR ENFORCEMENT OF THE UNDERGROUND UTILITY DAMAGE PREVENTION ACT (create report)
Section 10Purpose
Section 15Definitions
Section 20Report of probable violations
Section 30Commission staff investigation of probable violations
Section 40Advisory Committee review of probable violations
Section 50Commission action
Section 60Civil penalties
Section 70Petition for reconsideration
Section 80Appeals generally
Section 90Emergency excavation or demolition
Section 100Marking of underground utility lines
Section 110General marking requirements
Section 120Notification of clear evidence
Section 130Notification center data update
Section 140Excavator's responsibilities to avoid damage, dislocating or disturbances of utility lines
Section 150Requirement for trenchless excavation
Section 160Operator's responsibilities to maintain accurate records
Section 165Operator's responsibility for abandoned utility lines
Section 170Responsibility to protect and preserve marking
Section 180Excavator site inspection
Section 190Delineating specific location of a proposed excavation or demolition
Section 200Reporting damage by calling 911
Section 205Commission authority
DIBRDOCUMENTS INCORPORATED BY REFERENCE (20VAC5-309)



Chapter 310RULES FOR FILING AN APPLICATION TO PROVIDE ELECTRIC AND GAS SERVICE UNDER A SPECIAL RATE, CONTRACT OR INCENTIVE (create report)
Section 10Guidelines for special rates, contracts or incentives



Chapter 311INTERIM RULES GOVERNING ELECTRIC AND NATURAL GAS RETAIL ACCESS PILOT PROGRAMS (create report)
Section 10Applicability; definitions
Section 20Competitive service providers
Section 30Local distribution companies
Section 40Aggregators
Section 50Licensure of competitive service providers and aggregators
Section 60General provisions



Chapter 312RULES GOVERNING RETAIL ACCESS TO COMPETITIVE ENERGY SERVICES (create report)
Section 10Applicability; definitions
Section 20General provisions
Section 30Codes of conduct
Section 40Licensing
Section 50Competitive service provider registration with the local distribution company
Section 60Customer information
Section 70Marketing
Section 80Enrollment and switching
Section 90Billing and payment
Section 100Load profiling
Section 110Dispute resolution
Section 120[Repealed]



Chapter 313RULES GOVERNING EXEMPTIONS TO MINIMUM STAY REQUIREMENTS AND WIRES CHARGES (create report)
Section 10Applicability
Section 20Exemption to minimum stay provisions
Section 30[Repealed]
Section 40Methodology to determine market-based costs



Chapter 314REGULATIONS GOVERNING INTERCONNECTION OF SMALL ELECTRICAL GENERATORS (create report)
Section 10Applicability and scope; waiver
Section 20Definitions
Section 30Siting of distributed generation facilities
Section 40Level 1 interconnection process
Section 50Levels 2 and 3 interconnection request general requirements
Section 60Level 2 Interconnection Process
Section 70Level 3 interconnection process
Section 80Interconnection metering
Section 90Commissioning tests
Section 100Disputes
Section 110Confidential information
Section 120Equal treatment
Section 130Record retention
Section 140Coordination with affected systems
Section 150Capacity of the small generating facility
Section 160Insurance
Section 170Schedules for Chapter 314



Chapter 315REGULATIONS GOVERNING NET ENERGY METERING (create report)
Section 10Applicability and scope
Section 20Definitions
Section 30Company notification
Section 40Conditions of interconnection
Section 50Metering, billing, payment and contract or tariff considerations
Section 60Liability insurance
Section 70Additional controls and tests
Section 80Request for waivers
Section 90[Repealed]
FORMSFORMS (20VAC5-315)
DIBRDOCUMENTS INCORPORATED BY REFERENCE



Chapter 316REGULATIONS GOVERNING EXEMPTIONS FOR LARGE GENERAL SERVICES CUSTOMERS UNDER 56-585.1 A 5 c OF THE CODE OF VIRGINIA (create report)
Section 10Applicability and scope
Section 20Administrative procedures for notice to utility and commission
Section 30Standard criteria for notice to utility
Section 40Dispute resolution
Section 50Waiver and enforcement



Chapter 317RATES FOR STANDBY SERVICE FURNISHED TO CERTAIN RENEWABLE COGENERATION FACILITIES PURSUANT TO 56-235.1:1 OF THE CODE OF VIRGINIA (create report)
Section 10Applicability and scope
Section 20Duty to provide rate for standby service
Section 30Costs to be recovered in standby rates
Section 40Initial implementation of standby rates
Section 50Waiver



Chapter 320REGULATIONS GOVERNING TRANSFER OF TRANSMISSION ASSETS TO REGIONAL TRANSMISSION ENTITIES (create report)
Section 10Applicability and scope
Section 20Definitions
Section 30Elements of an appropriate regional transmission entity; general categories
Section 40Planning and reliability policies and practices
Section 50Interconnection, pricing, and access policies and practices
Section 60Independent governance
Section 70Consistency with FERC policy
Section 80Fair compensation to transferor
Section 90Filing requirements; generally
Section 100Contents of incumbent electric utility filing, Part I
Section 110Contents of incumbent electric utility filing, Part II
Section 120Filing schedule
Section 130Waivers



Chapter 325RULES FOR ENFORCEMENT OF 56-257 OF THE CODE OF VIRGINIA (create report)
Section 10Scope
Section 20Definitions
Section 30Installation of utility lines
Section 40Operator's responsibilities to maintain accurate records
Section 50Emergency installations
Section 60Report of probable violations
Section 70Division investigation of probable violations
Section 80Commission action
Section 90Civil penalties
Section 100Petition for reconsideration
Section 110Appeals generally



Chapter 330LIMITATIONS ON DISCONNECTION OF ELECTRIC AND WATER SERVICE (create report)
Section 10Applicability and scope
Section 20Definitions
Section 30General provisions
Section 40Limitations on service termination to residential customers
Section 50Cost recovery mechanism
FORMSFORMS (20VAC5-330)



Chapter 400TELECOMMUNICATIONS (create report)
Section 10[Repealed]
Section 20[Repealed]
Section 40[Repealed]
Section 60[Repealed]
Section 80[Repealed]
Section 90[Repealed]
Section 110[Repealed]
Section 180[Repealed]
Section 190[Repealed]



Chapter 401RULES GOVERNING THE PROVISION OF NETWORK INTERFACE DEVICES (create report)
Section 10Definitions and applicability
Section 20Simple one- or two-line installations in single or duplex residence or business structures
Section 30Simple one- and two-line installations in multi-story or multi-occupancy buildings, campuses, malls, etc.
Section 40Simple one- and two-line residence and business installations
Section 50Termination of all telephone company network facilities in all multi-story, multi-occupancy buildings, campuses, malls, etc. that began constructi...



Chapter 403RULES GOVERNING SMALL INVESTOR-OWNED TELEPHONE UTILITIES (create report)
Section 10Applicability
Section 20Timing of filing of tariff changes
Section 30Notice
Section 40State Corporation Commission action
Section 50Contents of application for a rate increase by a company having more than $3 million in gross annual operating revenue or that is a subsidiary of a...
Section 60Contents of an application for a rate increase by a small telephone company having less than $3 million in gross annual operating revenues and that...
Section 70Exemptions
Section 70:1APPENDIX A



Chapter 405RULES FOR ALTERNATIVE DISPUTE RESOLUTION PROCESS (create report)
Section 10Scope of Alternative Dispute Resolution Process
Section 20Notice and good faith negotiations
Section 30Collocation disputes not involving a request for exemption from physical collocation
Section 40Petition for resolution of disputed issues
Section 50Serving copies and docketing
Section 60Assignment of a hearing examiner; prehearing conference
Section 70Answer
Section 80Office of General Counsel
Section 90Evidentiary hearing
Section 100Discovery
Section 110Exceptions
Section 120Mediation
Section 130Other remedies



Chapter 407RULES FOR PAYPHONE SERVICE AND INSTRUMENTS (create report)
Section 10Applicability; definitions
Section 20General provisions; enforcement; waiver requests
Section 30Registration, renewal, and cancellation procedures for OSPs
Section 40Registration, renewal, and cancellation procedures for PSPs
Section 50Payphone instrument and service requirements
Section 60Housing card
Section 70Penalties
FORMSFORMS (20VAC5-407)



Chapter 409RULES GOVERNING THE SHARING OR RESALE OF LOCAL EXCHANGE SERVICE (SHARED TENANT SERVICE) (create report)
Section 10Shared tenant service permissible
Section 20Applicability
Section 30Waiver of requirements
Section 40Local exchange carrier obligations
Section 50Shared tenant service provider obligations
Section 60Right to request and right to serve
Section 70Rates and charges



Chapter 411RULES GOVERNING THE CERTIFICATION OF INTEREXCHANGE CARRIERS (create report)
Section 10Filing of application
Section 20Notice of application
Section 30Application requirements
Section 40Abandonment or discontinuation of service
Section 50Reports to State Corporation Commission
Section 60Suspension or revocation of certificate
Section 70State Corporation Commission authority to set rates
Section 80Proposed rate increases
Section 90Exclusion



Chapter 413RULES GOVERNING DISCONNECTION OF LOCAL EXCHANGE TELEPHONE SERVICE (create report)
Section 5Definitions
Section 10Disconnection of local exchange service for failure to pay
Section 20Customer bill and directory information
Section 25Customer notice of disconnection
Section 30Access to interexchange carriers
Section 35Customer billing disputes
Section 40Payment credits
Section 50Waiver



Chapter 414BAD CHECK CHARGES AND LATE PAYMENT CHARGES (create report)
Section 10Definitions
Section 20(Reserved)
Section 30Bad check charge
Section 40(Reserved)
Section 50Late payment charge
Section 60(Reserved)
Section 70Commission authority



Chapter 415RULES GOVERNING TELECOMMUNICATIONS RELAY SERVICE [REPEALED] (create report)
Section 10[Repealed]
Section 20[Repealed]



Chapter 417RULES GOVERNING THE CERTIFICATION AND REGULATION OF COMPETITIVE LOCAL EXCHANGE CARRIERS (create report)
Section 10Definitions
Section 20Application requirements for certification
Section 30[Repealed]
Section 40MLEC requirements
Section 50Regulation of new entrants providing local exchange telecommunications services
Section 60Reporting requirements for new entrants
Section 70Name changes and use of assumed and fictitious names by a new entrant
Section 80Commission authority
DIBRDOCUMENTS INCORPORATED BY REFERENCE (20VAC5-417)



Chapter 419PROCEDURAL RULES FOR IMPLEMENTING 251 AND 252 OF THE TELECOMMUNICATIONS ACT OF 1996, 47 USC 251 AND 252 (create report)
Section 10General procedure
Section 20Agreements arrived at through negotiation
Section 30Agreements arrived at through compulsory arbitration
Section 40Statement of generally available terms



Chapter 421RULES GOVERNING EXEMPTION FROM PROVIDING PHYSICAL COLLOCATION PURSUANT TO 251(c)(6) OF THE TELECOMMUNICATIONS ACT OF 1996 (create report)
Section 10Procedure; exemption request
Section 20Contents of exemption request



Chapter 423RULES GOVERNING THE DISCONTINUANCE OF LOCAL EXCHANGE TELECOMMUNICATIONS SERVICES PROVIDED BY COMPETITIVE LOCAL EXCHANGE CARRIERS (create report)
Section 10Definitions
Section 20Requirements for discontinuance
Section 30Requirements for partial discontinuance
Section 40Requirements to withdraw a tariffed service offering
Section 50Requirements to obsolete a tariffed service offering
Section 60Administrative cancellation of certificates
Section 70Bankruptcy requirements
Section 80Duties of ILECs
Section 90Commission authority



Chapter 425RULES GOVERNING ENHANCED 911 (E-911) SERVICE (create report)
Section 10Definitions
Section 20General provisions
Section 30Rates and tariffs
Section 40Provisioning
Section 50Waiver



Chapter 427RULES FOR LOCAL EXCHANGE TELECOMMUNICATIONS COMPANY SERVICE QUALITY STANDARDS [REPEALED] (create report)
Section 10[Repealed]
Section 20[Repealed]
Section 30[Repealed]
Section 40[Repealed]
Section 50[Repealed]
Section 60[Repealed]
Section 70[Repealed]
Section 80[Repealed]
Section 90[Repealed]
Section 100[Repealed]
Section 110[Repealed]
Section 120[Repealed]
Section 130[Repealed]
Section 140[Repealed]
Section 150[Repealed]
Section 160[Repealed]
Section 170[Repealed]



Chapter 428RULES GOVERNING LOCAL EXCHANGE TELECOMMUNICATIONS CARRIER RETAIL SERVICE QUALITY (create report)
Section 10Applicability; definitions
Section 20Private property restoration
Section 30Availability and retention of records
Section 40(Reserved.)
Section 50Emergency trouble report response
Section 60Service outage reporting
Section 70Commission complaints
Section 80Printed directories
Section 90Network and customer care service quality and reporting
Section 100Generally inadequate service
Section 110Enforcement and sanctions
Section 120Commission authority
Section 130Sunset provision



Chapter 429RULES GOVERNING COMPENSATION, NUMBERING, INTERCONNECTION, AND OTHER LOCAL INTER-CARRIER MATTERS (create report)
Section 10Definitions
Section 20Interconnection
Section 30Terminating traffic compensation
Section 40Number portability and number assignment
Section 50Universal service
Section 60Commission authority